Thursday, January 19, 2006

Conversation which actually took place

Me: Hi thanks for calling big retailer.
Customer: I'm calling to check on my order.
Me: Well sir, I see that we contacted you on December 27th, but there was no answer and no machine picked up, so we sent you a letter explaining the item you ordered is out of stock so your order has been cancelled.
Customer: Oh. (pause) ...why didn't you leave a message?

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